Privacy Policy

This privacy policy is an electronic record under the Information Technology Act, 2000 and the rules made thereunder. It is a legally binding document between you and M/s Deltas Pharma Lifesciences Private Limited (hereinafter referred to as "Deltas"). This policy governs your use of our website (www.deltaslifesciences.com) and mobile application(s) hosted on platforms including the Google Play Store and Apple App Store (iOS).

Please read this policy carefully. By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services. Your continued use shall constitute your acceptance, as per Sections 43A and 72A of the IT Act.

1. Scope & Applicability

This Privacy Policy applies to:

All visitors and users of www.deltaslifesciences.com .

Users of Deltas’ mobile applications published on platforms like the Google Play Store and Apple App Store.

Deltas Independent Business Distributors (IBDs) and Franchisees.

Users under the age of 13, subject to verifiable parental consent, as required under the Children’s Online Privacy Protection Act (COPPA).

Note: This application and its services are intended exclusively for residents of India and shall be used only within the territorial boundaries of the Republic of India.

2. Collection of Personal and Sensitive Data

a) Personal Data:

  • Name, address, contact details (phone, email)
  • Gender, age, date/place of birth, photograph, nationality
  • Marital status
  • IBD/Franchise registration details, nominee(s)
  • Passport details, National ID
  • Usernames, passwords, IP address, browser and OS
  • Product preferences, spending habits, communication preferences

b) Sensitive Personal Data:

  • Bank account or credit card details
  • KYC documents: PAN, Aadhaar, address proof
  • CIN, GST, FSSAI registration, shop licenses (Franchisee only)
3. Methods of Data Collection

Registration forms (paper or digital)

Website/mobile app login & usage

Contact through email, phone, or online forms

Cookies and tracking technologies

Cookies help us improve user experience by storing preferences and tracking page visits. You may disable cookies through your browser. Learn more at www.allaboutcookies.org.

4. Purpose of Data Use
  • We use your data to:
  • Register and manage IBDs and Franchisees
  • Respond to queries and manage accounts
  • Process orders and payments
  • Communicate updates, offers, and services
  • Analyze usage, improve services, and diagnose issues
  • Monitor IBD and Franchisee performance (bonuses, sales, tree tracking)
  • Display relevant data to your downline/upline (IBDs) or Servicing Distributor (Franchise)
  • Comply with legal obligations
5. Children’s Privacy (COPPA Compliance)

We do not knowingly collect personal data from children under 13 without parental consent. If we learn of such collection, we delete the data. Parents may contact us at [email protected] to review or delete child information.

6. Data Sharing & Disclosure
  • We do not sell or rent your data. We may share it:
  • Within Deltas corporate entities
  • With IBDs (upline/downline) or Servicing Distributors
  • With government or legal authorities when required
  • In case of mergers, acquisitions, or legal reorganization
7. International Data Transfers

This application is intended for use only within India. No personal data is transferred outside the territory of India.

8. Data Protection Measures

We employ industry-standard security practices to safeguard your data against unauthorized access, loss, or misuse. Access is restricted to authorized personnel only.

9. Data Retention

Your data will be retained only as long as necessary to fulfill the purposes stated above, or as legally required.

10. User Rights

You may request to:

Access your personal data

Update or correct inaccuracies

Withdraw consent (which may affect our ability to serve you)

Request deletion of your account or data

11. Policy Updates

We may revise this policy occasionally. Any changes will be posted on our website and mobile apps. Significant changes will be communicated via email, website notifications, or app alerts.

12. Acceptance

By signing an IBD or Franchise agreement, or using our digital platforms, you accept the current version of this policy.

13. Contact Us / Grievance Officer

For questions, feedback, or to exercise your rights: Grievance Officer Deltas Pharma Lifesciences Pvt. Ltd.

Email: [email protected]

Website: www.deltaslifesciences.com